Faq´s

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Faq´s

We leave you a list of the most frequently asked questions by our customers, if you have any other question not shown on the list, you can contact directly FROCA by clicking here

Where can I see Froca’s products?

You can find the samples and books at the boutiques and shops distributing our products. Apart from that we exhibit our latest collections at the most important textile international fairs in the world.
In our website you can find a small selection of our articles, see products and catalogues.

How can I buy Froca’s products?

They are available in selected furniture and decoration shops.
If you have a shop and need fabrics you can fill the enclosed application by click here. To enjoy our products, fabrics, sheers, all the decoration, please inform what and where you need it, then we’ll send it to you.

I need Froca’s fabrics, to whom may I address?

You can order your fabrics directly here from our website, at the section I need FROCA’S products or from here.

I am a private individual, in which shops can I find Froca’s fabrics?

Please ask directly here or send us an email to export@froca.com and we’ll inform you the closest shop to find them.

I need Froca’s books, how and where can I get them?

You can order them directly from our website, at the section I need Froca’s book here.

How can i clean one stain on Froca’s upholstery fabrics?

All our products have enclosed the corresponding technical specifications and washing instructions. Here you can see some of these symbols.

With a proper use do i have the guarantee of a long-lasting product ?

The instructions of use are enclosed to all our products. Please follow them and do not apply any treatment or finishing that can alter both the specifications and quality of the fabric.

Which are the instructions to follow in order to use properly Froca’s upholstery fabrics ?

You can get this information in our section maintenance of products or by contacting us at export@froca.com.

What does H20h! mean?

This is our registered trade mark for the fabrics with the latest H2Oh! Technology which are easy to clean, quickly and comfortably. See more information in our section H2Oh!

What is the average delivery time for any order?

We keep stock of all our products so the service is immediate

I cannot find the fabric I need, I need a special design, can you make it?

You can contact us here or at the section Contact as well as directly by email to export@froca.com

Are the colours and designs reliable as they are shown at the website?

Some photos don’t show the complete repeat or rapport of the fabrics. We try to adjust as much as possible the colours to the real ones. Please adjust your screen to visualize the images properly.
Customer must understand that the photos are approximate to the reality and there can be some differences in colour, brightness, etc

What guarantee offers Froca?

Our products pass a quality control to leave our factory in proper condition and guaranteed. We inform the instructions to follow both where to use them and to maintain them.

Can you attend me personally at the factory?

We would be pleased to welcome you in our premises and show you our latest collections in our show room.
We can also help you by phone; + 34 96 581 00 80 (Extension 3) and our customers’ service will attend you personally.

Where is Froca?

Froca is located in Biar, a historical village over viewing Alto Vinalopo’s valley just 50 km away from Alicante, in a region full of history and traditions.

Our address: Froca. Avenida Villena S/N
03410 Biar, (Alicante). Spain
Tel. +34 965 81 00 80 (Extension 3) - Fax. +34 965 81 01 44
Email: export@froca.com
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